Flight cancellations can be both inconvenient and sometimes costly. This page serves as your comprehensive guide to understanding Spirit Airlines' cancellation policy, including how to cancel your flight, request a refund, and other important details.
If you find yourself in a situation where you need to cancel your flight, you may be eligible for a full refund, as per Spirit Airlines' cancellation policy. Below are the conditions under which you can claim a refund:
Flight cancellations made at least 60 days before the departure date qualify for a full refund.
Flight cancellations within 24 hours of booking are eligible for a full refund for flights scheduled to depart 7 days or more in the future.
If Spirit Airlines cancels your flight, you are entitled to a full refund.
When your flight experiences a delay exceeding 2 hours, you can request a full refund.
If your flight is rescheduled, and the new schedule doesn't align with your plans, you can claim a full refund.
In cases of flight cancellation due to COVID-19, you may have been eligible for a full refund or a Reservation Credit. Please note that this policy expired for all Spirit flight tickets booked for travel before March 31, 2021.
Special circumstances such as death, serious illness, jury duty, and more may also qualify for a full refund, contingent upon providing documentary evidence and approval from Spirit Airlines.
For all other scenarios, cancellation fees will apply, with the fee amount dependent on the timing of your cancellation.
Spirit Airlines 24-Hour Cancellation Policy:
Spirit Airlines offers a 24-hour cancellation policy, providing flexibility to cancel any flight within 24 hours of booking and receive a full refund, provided the flight departs at least 7 days (168 hours) later. This policy applies to all fare types.
Passengers who cancel their flight within 7 days of the scheduled travel date or more than 24 hours after purchasing their ticket will incur cancellation fees.
Spirit Airlines Cancellation Policy for COVID-19:
Spirit Airlines' COVID-19-related cancellation policy expired on March 31, 2021. Under this policy, flights booked for travel up to March 31, 2021, could be canceled without any charges. However, if you need to cancel your flight due to COVID-19 or on the advice of a healthcare professional due to a COVID-19-related situation, it's essential to notify Spirit Airlines before your scheduled departure. Your ticket will likely be converted into a Reservation Credit, which you can use for future travel. In exceptional circumstances, you may qualify for a refund.
Spirit Airlines Cancellation Due to Weather:
In the event of a flight cancellation due to severe weather conditions or reasons beyond Spirit Airlines' control, you will be responsible for making your own accommodation arrangements if necessary. The airline will make reasonable efforts to provide information to assist you in securing accommodations, but the cost of accommodation will not be covered by the airline. If your onward journey no longer serves a purpose due to a weather-related cancellation, you may be eligible to cancel your flight and receive a Reservation Credit that can be redeemed for future travel.
Spirit Airlines Cancellation Fee Structure:
Cancellation Time: Within 24 hours of purchase (if purchased at least 7 days before departure) || Cancellation Fee: USD 0
Cancellation Time: 60 or more days before departure || Cancellation Fee: USD 0
Cancellation Time: 31–59 days before departure || Cancellation Fee: USD 69
Cancellation Time: 7–30 days before departure || Cancellation Fee: USD 99
Cancellation Time: 0–6 days before departure || Cancellation Fee: USD 119 Please note that Spirit Airlines allows cancellations up to 1 hour before departure, but a cancellation fee of USD 119 applies in such cases.
Standard Tickets: For standard tickets, Spirit Airlines' cancellation policy stipulates that to receive a full refund, you must cancel either within the 24-hour window or at least 60 days before the departure date. Cancellations outside of these timeframes result in incurred cancellation fees (as per the table above) or a refund issued as a Reservation Credit for future travel with Spirit Airlines. Keep in mind that canceling a reservation on Spirit Airlines within 1 hour of departure will incur charges.
Flex Tickets: If you have purchased the Flight Flex add-on, you can make changes to your itinerary once at no additional cost, but canceling it will subject you to standard cancellation charges (as indicated above), depending on when the cancellation occurs.
Award Tickets: Spirit Airlines' cancellation policy for award tickets mirrors that of standard tickets. If you cancel an award ticket outside the 24-hour window, you will be subject to a cancellation fee determined by your departure date. Your refund points will be redeposited into your account, and please note that award ticket cancellations can only be processed via phone.
How to Cancel a Spirit Airlines Flight:
You have several options for canceling a Spirit Airlines flight, including by phone, online through My Trips, via text, WhatsApp, direct messaging on social media, or through a Guest Service Agent at the local airport.
How to Cancel a Spirit Flight Online:
To cancel your Spirit Airlines flight reservation online, follow these steps:
Go to Spirit.com.
Select "My Trips."
On the next page, enter your last name and confirmation code (a 6-character alphanumeric code from your confirmation email).
Click "Continue" to access the Reservation Summary page.
Choose "Cancel Reservation" and view the refund amount with applicable cancellation fees on the final page.
Spirit Airlines Refund Policy:
Spirit Airlines maintains a straightforward yet stringent refund policy, emphasizing its commitment to keeping fares low for all passengers. However, you may be eligible for a full refund if you meet specific criteria, including the conditions mentioned earlier.
Spirit Airlines Reservation Credit:
The Spirit Airlines Reservation Credit is a 6-digit alphanumeric code you receive by email when you cancel your trip. You can use this credit for various purposes, including purchasing fares, seats, bags, vacation packages, and paying fees and taxes. You can redeem Reservation Credits online via Spirit.com or by phone, but not through the mobile app.
How to Redeem Your Spirit Airlines Reservation Credit:
To redeem your Reservation Credit online (to book a new flight), follow these steps:
Go to Spirit.com.
Enter your trip requirements and click "Search Flights."
Follow on-screen prompts to select your flight, bundle, passenger details (matching those in the cancellation email), bags, and seat options.
On the payment page, click "Redeem A Voucher or Credit."
Enter your 6-digit alphanumeric confirmation code.
Click "Go."
In the "Amount to Spend" box, enter the required amount (partial or full) for your reservation.
Click "Apply Credit." Note: If additional payment is needed, enter the extra amount along with your payment details and complete the transaction.
Spirit Airlines Cancellation Phone Number:
Here are some important Spirit Airlines phone numbers:
Guest Service: +1–855-SAVE-555 (+1 844 348-9292) (toll-free)
Text: 48763
WhatsApp: 855–728–3555/+1 844 348-9292
Assistance (for the hearing impaired): 711 (TTY/TTD)
Spirit Airlines Vacations: +1 844 348-9292 (available Mon-Fri, 8:00 am–10:00 pm, EST, including holidays)
Cancelled Flight Compensation at Spirit Airlines:
If your flight departing from an EU airport is canceled or delayed, it may be covered by EC 261 regulations. EC 261 applies to specific situations such as flight cancellations announced less than 14 days before departure or flight delays exceeding 3 hours. However, EC 261 does not cover flights departing from non-EU airports or flight disruptions due to extraordinary circumstances beyond Spirit Airlines' control, such as severe weather, security threats, medical emergencies, airport strikes, political unrest, and more. Compensation for canceled flights under EC 261 depends on the distance of the flight.
Spirit Airlines' Approach to Air Travel:
Spirit Airlines is known for its ultra-low-cost approach, offering competitive fares by unbundling services, which allows passengers to choose the services they need.
Conclusion:
In conclusion, Spirit Airlines has specific cancellation policies that travelers should be familiar with before booking their flights. Understanding the timing of cancellations, refund eligibility, and associated fees is essential for making informed travel decisions. Whether you're booking with Spirit or any other airline, knowing your rights and options can help you navigate the ever-changing landscape of air travel.
FAQs: Here are answers to frequently asked questions related to Spirit Airlines' cancellation policy and procedures:
Can I get a full refund if I cancel my Spirit Airlines flight within 24 hours of booking?
Yes, Spirit Airlines offers a full refund for cancellations made within 24 hours of booking, regardless of the fare type.
What happens if I cancel my Spirit Airlines flight after the 24-hour grace period?
If you cancel your Spirit Airlines flight after the 24-hour grace period, you may be subject to cancellation fees, and your refund may be in the form of travel credits.
Are there any fees for changing my Spirit Airlines flight?
Yes, Spirit Airlines charges fees for changing flights, and you may also be required to pay the fare difference if the new flight is more expensive.
Should I consider purchasing cancellation insurance when booking my Spirit Airlines flight?
If your travel plans are uncertain, purchasing cancellation insurance may be a good option to protect yourself from cancellation fees.
How can I take advantage of the 24-hour refund policy offered by Spirit Airlines?
To utilize the 24-hour refund policy, simply cancel your Spirit Airlines flight within 24 hours of booking to receive a full refund.
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